Instructure, the company that operates our learning management system Canvas, recently experienced a data breach, and Charlottesville City Schools was one of many impacted school divisions. At this time, we believe that only parent accounts on Canvas, which contain very limited information, were affected. We take this data breach of parent accounts very seriously. At the same time, we are glad to report that student and staff accounts on Canvas do not appear to have been breached because they are protected by multifactor authorization. In other words, students and staff must use a Google login or OneLogin to access their Canvas account.
Data in parent accounts includes parent email, parent name, student name, class announcements, class assignments and calendar events. At this time, the company says there is no indication that passwords, dates of birth, government identifiers or financial information were involved. Nonetheless, we recommend that parents change their Canvas password.
The company believes they have successfully contained the incident. Our technology team is following this situation closely, and we will notify you if we learn about any further impacts.
Superintendent
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